Liv for Expert Home Care and Nursing in Dubai

    EXPERTISE

    Home Nursing

    PERSONALIZED

    Care Plans

    NATURAL

    Family Support

    What is Liv Hospital Home Healthcare?
    01
    Liv Hospital Home Healthcare delivers medical and personal care at your residence in Dubai. Our team brings hospital-level standards to the comfort and privacy of your home.
    Services include doctor home visits, professional nursing, lab tests, imaging, therapy, newborn support, equipment rental, and chronic disease management coordinated by specialists.
    Who is eligible for home healthcare services?
    02
    Patients recovering after surgery, managing chronic conditions, seniors needing ongoing support, individuals with mobility limitations, newborns and mothers, and patients needing palliative or supportive care.
    Eligibility is finalized after a brief clinical assessment to confirm safety at home and define the scope of services, equipment needs, and visit frequency tailored to your goals.
    What services are included?
    03
    24/7 home nursing, doctor consultations across specialties, medication administration, wound and catheter care, IV therapies, injections, diabetes and blood pressure monitoring.
    Lab tests at home, portable imaging (ECHO, chest ultrasound, X-ray), physiotherapy, psychologist and dietitian support, newborn nurse and breastfeeding guidance, equipment rental/purchase, and ozone therapy.
    How do I book a home visit?
    04
    Contact our coordination team with patient details, current symptoms, location, and preferred time. We confirm availability and assign the appropriate clinician or team.
    For complex cases, a triage nurse or physician conducts a quick assessment call to finalize the plan, visit length, equipment needs, and any pre-visit instructions.
    Do you offer 24/7 coverage?
    05
    Yes. We provide round-the-clock support for urgent nursing needs, symptom monitoring, and scheduled or on-demand visits depending on medical priority and location.
    Emergency or life-threatening cases are directed to hospital emergency services. Our team can coordinate ambulance transfer and pre-alert clinicians when needed.
    Can a doctor visit my home?
    06
    Yes. General practitioners and specialists perform assessments, prescribe treatments, and coordinate diagnostics. Teleconsults may be combined with physical visits when appropriate.
    Specialist availability varies by schedule. If inpatient care becomes necessary, the same physicians can continue your treatment pathway within Liv Hospital facilities.
    What nursing services are provided at home?
    07
    Vital sign monitoring, medication setup, IV cannulation and infusions, injections, catheter and stoma care, wound dressing, pressure ulcer prevention, and pain management.
    Post-operative support, mobility assistance, tracheostomy care, enteral feeding, diabetes education, and caregiver training are delivered by licensed nurses under physician protocols.
    Do you perform lab tests at home?
    08
    Yes. Our phlebotomy team collects blood, urine, and swab samples at home following strict chain-of-custody and cold-chain requirements where applicable.
    Samples are processed in accredited laboratories. Results are shared securely with you and your physician, and medications or follow-up visits are arranged if needed.
    Is imaging available at home?
    09
    We provide portable ECHO, chest ultrasound, and X-ray services where home conditions are suitable for safe imaging and radiation protection standards.
    A radiologist or cardiologist interprets the study and issues a formal report. If advanced imaging is required, we arrange priority slots at Liv Hospital.
    Do you support newborn care and breastfeeding?
    10
    Yes. Newborn nurses provide postnatal assessments, jaundice checks, feeding schedules, safe sleep education, and breastfeeding guidance tailored to each mother and baby.
    We coordinate pediatrician follow-ups, vaccinations per schedule, and parental training for bathing, cord care, and early warning signs that require medical review.
    Is physiotherapy available at home?
    11
    Our physiotherapists deliver rehabilitation for orthopedic, neurological, and respiratory conditions, including mobility training, balance work, and post-surgery recovery.
    Programs include home exercise plans and caregiver education. Equipment needs are assessed and, if required, arranged through our medical equipment services.
    Do you offer psychologist and dietitian support at home?
    12
    Yes. We provide psychological counseling, cognitive support programs, and dietitian consultations for weight management, diabetes, cardiovascular risk, and clinical nutrition.
    Sessions may be in-person or virtual. Care plans integrate with your physician’s recommendations to ensure safe, coordinated lifestyle and therapy changes.
    What medical equipment can I rent or purchase?
    13
    Options include hospital beds, wheelchairs, walkers, oxygen concentrators, suction machines, nebulizers, monitors, infusion pumps, and pressure-relief mattresses.
    Delivery, installation, and user training are provided. Our team ensures the right specifications and maintenance schedules for safe use at home.
    Do you provide post-operative and wound care?
    14
    Yes. Nurses manage surgical dressings, drain care, suture or staple removal per protocol, and surveillance for infection with timely escalation to the surgeon.
    Chronic and complex wounds receive advanced dressings, offloading, nutrition guidance, and multidisciplinary input to support healing and reduce readmission risk.
    Is palliative or end-of-life care available at home?
    15
    We offer symptom control, pain management, psychosocial support, and caregiver guidance focusing on comfort, dignity, and individualized goals within the home setting.
    Plans are led by physicians with regular nursing visits and 24/7 on-call support. Spiritual and family preferences are respected and integrated into care.
    What is your response time for urgent requests?
    16
    Same-day visits are prioritized for urgent but non-emergency needs based on triage. Night coverage is available for clinically appropriate cases.
    Life-threatening symptoms require immediate emergency services. We coordinate transfer and relay clinical information to ensure continuity of care on arrival.
    Do you serve all areas of Dubai?
    17
    We cover most residential areas across Dubai. Availability for remote locations depends on staffing and travel time required to reach the home safely.
    Provide your exact address and access details when booking. We confirm coverage, estimated arrival windows, parking needs, and any building permissions if applicable.
    Which languages do your teams speak?
    18
    Our staff is multilingual. English and Arabic are widely available, with additional languages supported according to clinician availability and patient preference.
    If a specific language is required, inform us during booking so we can assign the most appropriate clinician or provide an interpreter when feasible.
    How do you ensure safety and quality at home?
    19
    All clinicians are licensed, vaccinated, trained in infection control, and follow evidence-based protocols, medication safety checks, and incident reporting standards.
    Equipment is disinfected between visits. We verify patient identity, allergies, and consent before procedures. Supervising physicians review complex cases and outcomes regularly.
    What should I prepare before a visit?
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    Prepare a clean, well-lit space, a stable chair or bed, recent medical reports, medication lists, and allergy information. Keep pets secured for everyone’s safety.
    Ensure parking or building access is available. For lab tests, follow fasting instructions if required. Have a family member present for consent and care education when possible.
    Do you support telehealth and remote monitoring?
    21
    Yes. Virtual consultations are used for follow-ups, medication reviews, and symptom checks. Remote vitals can be integrated when compatible devices are available.
    Telehealth augments in-person care, not replaces it. Your clinician advises when a home visit or hospital evaluation is safer based on clinical presentation.
    Is ozone therapy available at home?
    22
    Ozone therapy is offered by qualified clinicians where clinically appropriate and safe. A physician evaluates indications, contraindications, and obtains informed consent first.
    Treatment protocols, frequency, and monitoring are individualized. If criteria are not met for home therapy, hospital-based sessions may be recommended instead.
    Do you work with insurance?
    23
    Insurance coverage for home healthcare varies by policy. Our team can provide medical reports, itemized invoices, and assist with pre-approval where required.
    Share your plan details prior to booking. If direct billing is not available, services can be paid upfront and claimed by you according to insurer rules.
    What is your pricing and cancellation policy?
    24
    Pricing depends on clinician type, visit length, procedures, tests, travel time, and equipment. A transparent quotation is provided before confirmation of the visit.
    Cancellations or rescheduling within a defined window may incur a fee due to allocated clinician time. Details are shared at booking for clear expectations.
    How do you protect my privacy and data?
    25
    Patient information is stored securely and shared only with authorized clinicians involved in your care. We follow strict confidentiality and consent practices.
    Reports and images are transmitted via secure systems. You may request copies of records, care plans, and discharge summaries for your personal files.

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